Your WordPress problem? We’ve got it.
Something broken? We’ll fix it.
Something missing? We’ll build it.
Your WordPress site should help run your business — not become another thing you have to worry about. We troubleshoot difficult problems, keep sites secure and healthy, improve performance, and build custom functionality when plugins aren’t enough.
Support · Troubleshooting · Maintenance · Custom Development
“Checkout stopped working after the update. No idea why.”
- Reproduced the error on /checkout
- PHP error log: fatal error in payment plugin
- Cause: conflict with the latest theme update
- Patched and tested on staging
- Placed test orders on the live checkout
WordPress has a way of breaking at exactly the wrong time.
Maybe your site went down. Maybe an update broke something. Maybe a plugin stopped working. Maybe everything is technically “fine” but painfully slow. Or maybe you need something WordPress simply doesn’t have a plugin for.
Select a problem to see how we’d approach it
More than WordPress support. We’re your technical team.
WordPress problems rarely have one obvious cause.
A broken page could be a plugin conflict. A slow checkout could involve PHP, database queries, caching or third-party integrations. A feature request might require custom development.
We don’t just tell you what went wrong. We figure it out. Then fix it.
Four ways we help.
Select a service to see what’s included
Something is broken and you need it working again.
- Checkout error after an update
- White screen or “critical error” message
- Plugin or theme conflict
- Hacked site or spam redirects
- Forms or emails not arriving
- Login loops and lockouts
Regular technical care, so problems are caught before your visitors find them.
- Updates applied safely, with a backup first
- Backups that are verified, not just scheduled
- Security checks
- Uptime and performance monitoring
- Troubleshooting when something comes up
Make the site faster, steadier and easier to use.
- Slow pages and Core Web Vitals
- Technical SEO fixes
- Caching and database cleanup
- UX and usability fixes
- Hosting and infrastructure changes
Functionality built around how your business actually works.
- Custom plugins
- WooCommerce features
- API and ERP integrations
- Automations and workflows
- Custom admin tools
Can’t find the right plugin? Stop looking. Let’s build it.
Sometimes the plugin you need doesn’t exist. Sometimes it almost works, but not quite. And sometimes installing another plugin is exactly what your website doesn’t need.
We build the functionality your site actually requires — from custom plugins and WooCommerce features to API integrations and business-specific workflows.
Talk to a Developer →CUSTOM ORDER WORKFLOW
Order #10482 · Acme Corporation
CUSTOM AUTOMATION
create invoice
notify warehouse
email customer
We know what’s underneath WordPress.
We don’t just work inside the WordPress dashboard. We troubleshoot the layers underneath it — themes, plugins, PHP, databases, servers, DNS, SSL, caching, APIs and third-party services.
You don’t need to know what’s wrong. That’s our job.
Tell us what you’re seeing, in your own words. That’s enough. We’ll investigate the technical side, explain what we find, and recommend the right fix.
“This page is broken.”
Plugin conflict after an update
“The site is slow.”
Oversized images and a heavy database query
“Checkout stopped working.”
Payment plugin error in the PHP log
“I need this feature.”
No plugin exists. A custom one gets built
“I don’t know what happened.”
A failed automatic update overnight
Examples of what a vague symptom can turn out to be.
No technical detective work required on your side.
- 01
Tell us what you need
Send us the problem, requirement, error, screenshot or simply describe what you’re seeing.
- 02
We investigate
We diagnose the actual cause instead of guessing.
- 03
We fix or build
We implement the solution, test it and make sure the site works properly.
- 04
You get back to business
No more chasing errors or searching through WordPress forums.
Your website is too important for guesswork.
Technical changes can have consequences. That’s why our approach emphasizes safe implementation, testing and verification.
- Backups before risky changes
- Staging and testing where appropriate
- Compatibility checks
- Safe update practices
- Post-fix testing
- Clear communication
- No unnecessary changes
The best WordPress problem is the one you never have.
If your website is business-critical, waiting until something breaks isn’t a great maintenance strategy.
Explore WordPress Care →Or just send us the problem when you need help.
- WordPress updates
- Plugin and theme updates
- Backups
- Security monitoring
- Performance monitoring
- Technical troubleshooting
- Ongoing improvements
If your website matters to your business, we can help.
BUSINESS OWNERS
You don’t want to become the person responsible for fixing WordPress every time something breaks.
MARKETING TEAMS
You need technical support to execute campaigns and improvements without waiting on developers.
E-COMMERCE
Your website and checkout need to work reliably because downtime means lost sales.
AGENCIES & DESIGNERS
You handle strategy and design. We handle the technical WordPress work behind the scenes.
Good technical support should leave you with one less thing to worry about.
“We spent weeks looking for a plugin that could handle our workflow and every option was either too limited or overloaded with features we didn't need. They built exactly what we needed instead. It has completely changed how our team handles orders.”
“Our website had become noticeably slower and we weren't sure why. They went beyond the obvious fixes, found several issues underneath the surface, and brought the site back to a level where our team could actually see the difference.”
“When your website is also your storefront, ‘we'll look into it tomorrow’ isn't really an option. They understood that immediately. Our WooCommerce issue was diagnosed and fixed without us having to spend days explaining the problem.”
Questions, answered.
Select a question to read the answer
No. Support is the start. We also maintain, improve and build — including custom plugins, integrations and workflows.
Yes. That’s the most common reason people contact us. We start by finding the actual cause.
That’s normal. Tell us what you’re seeing — a screenshot or a sentence is enough — and we’ll investigate.
Yes. We work with your current host and coordinate with their support when the issue sits on the server side.
Yes. Checkout, payments, shipping, order flows and integrations, handled carefully because the store is live.
Yes. Most of our work is on sites that already exist, with their own themes, plugins and history.
Then we build it. We can scope custom functionality around how your business actually works.
Yes. Custom plugins, WooCommerce features, API integrations and automations.
Yes. Updates, backups, security and performance monitoring, and troubleshooting as part of ongoing care.
Yes. Send us the problem and we’ll deal with it. No ongoing commitment required.
Let’s make your website work better.
Whether you have a problem you can’t solve, an idea you can’t find a plugin for, or a website that’s simply become harder to manage than it should be — we’re here.
Talk to a Developer →Tell us what’s going on.